Shipping Policy

Shipping Policy

Issued by Torfy LLC – U.S. Registered Retail Business

At HloMart , we are committed to delivering a fast, reliable, and seamless shopping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 0–1 business day.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email including your tracking details.

2. Shipping & Fulfillment

We partner with trusted U.S. and international fulfillment providers to ensure efficient and dependable delivery.

Depending on product availability and location, orders may be shipped from different fulfillment centers.

3. Estimated Delivery Time

Most orders within the United States are delivered within 3–9 business days.

Delivery times may vary slightly based on:

  • Customer location
  • Product availability
  • Carrier operations

All shipments include tracking information for real-time updates.

4. Shipping Fees

We proudly offer FREE shipping on eligible products across the United States.

📦 Shipping Details:

  • Free standard shipping on most products
  • No hidden fees

🚚 Delivery Time

Orders shipped from our U.S. warehouse are typically delivered within 3–9 business days, depending on the customer’s state, city, delivery address, product availability, and carrier service.

💡 No Hidden Shipping Charges

We do not charge hidden shipping fees on U.S. orders. Customers will not be charged customs duties or import taxes for items shipped within the United States.

Please note: applicable state, city, or local sales tax may be added at checkout where required by law.

We are committed to providing a simple, transparent, and hassle-free shopping experience for every customer.

5. Order Tracking

Tracking information is provided for every order.

You can monitor your shipment through:

  • Your order confirmation email
  • Your HloMart account dashboard
  • The “My Orders” section on our website

If you experience any issues with tracking updates, please contact us at info@hlomart.com.

6. Split Shipments

To ensure faster delivery, orders containing multiple items may be shipped separately.

Each shipment will include its own tracking number.

7. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team promptly.

We will:

  • Investigate the issue with the carrier
  • Provide a replacement when available
  • Issue a refund if applicable

8. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Once an order has been shipped, changes to the delivery address may not be possible. Additional fees may apply for reshipping if required.

9. Delivery Disclaimer

Delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including:

  • Carrier delays
  • Weather conditions
  • High-volume periods

10. Contact Information

HloMart Online Shop
Taylor, PA 18517
United States

Email: info@hlomart.com
WhatsApp: +1 (646) 423-5554

Support Hours:
Monday – Saturday, 9:00 AM – 6:00 PM (EST)

Thank you for choosing HloMart. We appreciate your trust and are committed to providing an excellent delivery experience.